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Covid Business Statement

We are OPEN for Business

We want to play our part in controlling the spread of Coronavirus and help protect the customer’s who use us, our team and our families. We have completed a COVID Risk Assessment and will keep this under constant review.

Our offices are open, but visits are by appointment only. We have COVID-19 prevention measures in place when you arrive, and this will include the wearing of face coverings, sanitizing gel and social distancing with screens to protect staff and customers.

Face-to-face meetings, market appraisals or viewings will only take place where we have established that no party is suffering from any Coronavirus symptoms, has been advised to self-isolate or has travelled outside the UK to any country on the quarantine list.

Where an appointment is taking place, there will be some changes to allow us to be COVID-Secure. We will confirm all details ahead of the meeting so that you are aware of what will happen. This process must be followed on all occasions.

Any visitors to our office will be requested to scan our COVID QR code using the NHS COVID App; this will help trace any visitors in the event of the Coronavirus Test and Trace process being implemented.

Applicants wishing to view must fill in our online health assessment and bring masks and gloves. No more than 2 people per viewing from the same household.

We review national and localised guidance on a regular basis and will make changes to our processes and procedures as required.

Simon James who is our  Covid Co-ordinator, is the person responsible for our COVID-Secure strategy and your point of contact should you have any concerns or questions. Simon can be contacted at


Viewings, Valuations and Marketing


Virtual and Physical

We are carrying out viewings , market appraisals and preparing details of properties both by virtual means and in person. Appointments in person for any of these purposes will be carried out by following the strict guidelines set out and as stated in our Covid 19 policy and the advice set out by the government. These are set out on our website together with an online health assessment required for every appointment. We can forward a copy to reassure you we are taking our clients and applicants welfare very seriously.

Please continue to contact the office on the normal number 01798 888111 or on our mobile phones if urgent Michael 07923 220679  or Simon 07803 087401

Email as normal on

We are responding as normal to all calls and emails and will provide updates as these are issued.

Our thoughts are with anyone affected by this terrible virus and our wholehearted support goes out to all the key workers, volunteers and NHS staff who are providing such an outstanding service in such difficult times.

If you have any questions at any time then please call Comyn and James on the numbers above or send an email. All our properties are available to be seen on


Latest Goverment Advice on home moving please click here

Home moving Covid update Brochure please click here

The Three Tiers Please click here

You can also view our Return to Work policy here


Further updates will follow – stay safe.

Simon, Michael and Lucinda.


Contact Us

Please feel free to contact us should you have any questions, queries or suggestions, and we would be happy to help.


Pulborough Office:
Burberry Lodge
143a Lower Street
West Sussex
RH20 2BX

T: 01798 888111

West Sussex

Comyn & James
Burberry Lodge, 143a Lower Street,
Pulborough RH20 2BX
Tel: 01798 888 111

Associate London Office
119 -121 Park Lane, Mayfair,
London W1K 7AG
Tel: 0207 629 4141


Registered Name: Comyn and James LLP
Place of registration: England
Registered Number: OC351032
Registered Office Address: Burberry Lodge, 143 Lower Street, Pulborough, RG20 2BX
988 0435 80

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